Houndstooth Grooming and Couture - Providing for your pets
Policies
Houndstooth Grooming & Couture: Policies
All Pets entering Houndstooth must be on a leash or in crate, on flea preventative, and up to date on vaccines.
SERVICES BY APPOINTMENT ONLY ALL PETS using Houndstooth services must be up to date on following vaccines: Rabies, DHLPPV, Bordetella, and on flea preventative and no fleas. Puppies must have all puppy series completed. PROOF OF VACCINATION MUST BE A COMPUTER PRINT OUT FROM YOUR VETERINARIAN IN HAND AT YOUR FIRST APPOINTMENT with us. Pet owners are responsible for keeping hounstooth up to date on their pets yearly vaccines. Yearly updates must be hand carried in as well. ATTENTION: WE DO NOT EMAIL, OR FAX, OR CALL IN FOR VACCINES.
BOARDING, DOGGY DAY CARE, AND GROOMING will have Agreement forms that must be filled out. If you would like to expedite your first scheduled check in time, please look to right of this web site page in step 2 and print off agreement form. Please read form in its entirety and sign and date all spaces. (Don't forget your vaccine verifications with this form)
*BOARDING pets do not need to be spayed or neutered, but please be aware we limit unaltered pets on Holidays or Spring and fall breaks. You must bring pet's food. We recommend that you supply the regular diet of your pet. Changing food diets can upset your pets tummy and not feeling well while boarding is not a good experience for them, We want the absolute best visit with us. If you know your pet is a nervous nellie, please bring appropriate medicine. If we provide diahrrea medicine it will be a $10 charge for each dose administered. We do not give rawhides or any hard treat that may be unsafe in boarding space. Safety is our #1 concern. We provide bedding (we do not accept outside bedding)Clean bedding and sanitized rooms every morning. We also provide our own clean bowls at every feeding. Fresh water provided in sleeping area, unless instructed by owner to do other wise.
*50% BOARDING DEPOSIT required when boarding reservation is made. We will glady do this by visa, master card or discover via phone, or you may come see our smiling faces in the lobby. Deposit will be part of payment at check out time. Pet owner is responsible for paying for full reservation at pick up time. We will not release pet with out payment. We would be more then happy to take payment over phone if someone besides payer is picking pet up. You may of course pick your pet up early, but please let it be known that all dates that were reserved will be paid in full. Please look on our boarding page for drop off and pick up times.
*CANCELLATION AND "NO-SHOW" POLICY FOR BOARDING - If cancellation is made 48 hours (2 days) prior to scheduled reservation drop off Deposit will not be refunded BUT will be applied as in store credit. Failure to notify Houndstooth of cancellation48 hours (2 days) prior to appointment or "No Shows" will forfeit entire deposit. NO EXCEPTIONS.
DOGGY DAY CARE - Must be NON-AGGRESSIVE to other dogs and humans. Must be spayed or neutered. Break-release collar and I.D. (name tag with phone number) required. These items are sold at Houndstooth. , We are not a training facility. All dogs must be of good manner or have had obedience classes. Doggy daycare is also offered with boarding and grooming! Ask about our multiple dog discount, for Doggie Day Care while boarding. Pets that are trained on pee pads must supply belly bands for either female or male gender. (owner also will need to supply sanitary pads for belly bands or wraps). we will not use potty pads in day care area. Please look on our day care page for drop off and pick up times.
GROOMING - NON-AGGRESSIVE. Need not be spayed or neutered. For your first grooming experience with us please be prepared to talk to groomer. This will be done at grooming drop-off times, If you should change how your dog is to be groomed, please notify groomer. Please look at our grooming page for drop off and pick up times.
We do understand the standards and qualifications for our services may be firm, but we must provide a safe, and clean healthy establishment for all. We will be working diligently to protect and make sure everyone's beloved companion is under the best of care with us.
Houndstooth Grooming & Couture: Policies
All Pets entering Houndstooth must be on a leash or in crate, on flea preventative, and up to date on vaccines.
SERVICES BY APPOINTMENT ONLY ALL PETS using Houndstooth services must be up to date on following vaccines: Rabies, DHLPPV, Bordetella, and on flea preventative and no fleas. Puppies must have all puppy series completed. PROOF OF VACCINATION MUST BE A COMPUTER PRINT OUT FROM YOUR VETERINARIAN IN HAND AT YOUR FIRST APPOINTMENT with us. Pet owners are responsible for keeping hounstooth up to date on their pets yearly vaccines. Yearly updates must be hand carried in as well. ATTENTION: WE DO NOT EMAIL, OR FAX, OR CALL IN FOR VACCINES.
BOARDING, DOGGY DAY CARE, AND GROOMING will have Agreement forms that must be filled out. If you would like to expedite your first scheduled check in time, please look to right of this web site page in step 2 and print off agreement form. Please read form in its entirety and sign and date all spaces. (Don't forget your vaccine verifications with this form)
*BOARDING pets do not need to be spayed or neutered, but please be aware we limit unaltered pets on Holidays or Spring and fall breaks. You must bring pet's food. We recommend that you supply the regular diet of your pet. Changing food diets can upset your pets tummy and not feeling well while boarding is not a good experience for them, We want the absolute best visit with us. If you know your pet is a nervous nellie, please bring appropriate medicine. If we provide diahrrea medicine it will be a $10 charge for each dose administered. We do not give rawhides or any hard treat that may be unsafe in boarding space. Safety is our #1 concern. We provide bedding (we do not accept outside bedding)Clean bedding and sanitized rooms every morning. We also provide our own clean bowls at every feeding. Fresh water provided in sleeping area, unless instructed by owner to do other wise.
*50% BOARDING DEPOSIT required when boarding reservation is made. We will glady do this by visa, master card or discover via phone, or you may come see our smiling faces in the lobby. Deposit will be part of payment at check out time. Pet owner is responsible for paying for full reservation at pick up time. We will not release pet with out payment. We would be more then happy to take payment over phone if someone besides payer is picking pet up. You may of course pick your pet up early, but please let it be known that all dates that were reserved will be paid in full. Please look on our boarding page for drop off and pick up times.
*CANCELLATION AND "NO-SHOW" POLICY FOR BOARDING - If cancellation is made 48 hours (2 days) prior to scheduled reservation drop off Deposit will not be refunded BUT will be applied as in store credit. Failure to notify Houndstooth of cancellation48 hours (2 days) prior to appointment or "No Shows" will forfeit entire deposit. NO EXCEPTIONS.
DOGGY DAY CARE - Must be NON-AGGRESSIVE to other dogs and humans. Must be spayed or neutered. Break-release collar and I.D. (name tag with phone number) required. These items are sold at Houndstooth. , We are not a training facility. All dogs must be of good manner or have had obedience classes. Doggy daycare is also offered with boarding and grooming! Ask about our multiple dog discount, for Doggie Day Care while boarding. Pets that are trained on pee pads must supply belly bands for either female or male gender. (owner also will need to supply sanitary pads for belly bands or wraps). we will not use potty pads in day care area. Please look on our day care page for drop off and pick up times.
GROOMING - NON-AGGRESSIVE. Need not be spayed or neutered. For your first grooming experience with us please be prepared to talk to groomer. This will be done at grooming drop-off times, If you should change how your dog is to be groomed, please notify groomer. Please look at our grooming page for drop off and pick up times.
We do understand the standards and qualifications for our services may be firm, but we must provide a safe, and clean healthy establishment for all. We will be working diligently to protect and make sure everyone's beloved companion is under the best of care with us.